• Due to the wet weather over the past weeks and months, there are fewer parking tickets available because not all areas are sufficiently dry. The last parking tickets in the GROEN zone are now on sale.
• There are quick and comfortable alternatives to using your car. Opt for a bike or public transport, or use the remote Park & Bike parking areas.
• Are you still coming by car?
  • If you have purchased a parking ticket: follow the instructions on your ticket and use the QR code to reach the parking lot via Waze/Google Maps.
  • If you have NOT purchased a parking ticket in advance: use a remote parking area and travel to Werchter by shuttle bus:
    • NMBS/SNCB parking P2 Station Aarschot, Nieuwlandlaan, Aarschot (free)
    • Parking Philipssite, Philipssite 2, Leuven (paid)
    • Parking Vaartkom, Engels Plein 32, Leuven (paid)
    • Brabanthal, Brabantlaan 1, Leuven (free)
• Always allow for enough travel time.
• The Festivalpark opens at 3 pm.

Recent weeks and months of wet weather have affected our parking capacity. Some areas are too wet to fully function as parking spaces. Predicted summer temperatures are unlikely to sufficiently improve the situation. Therefore, we currently have fewer parking tickets available. Those who have already purchased a parking ticket are guaranteed a spot in the parking area of their choice. We are closely monitoring the situation in collaboration with parking operators. Additional parking tickets may become available in the coming days.

Please explore alternative transportation options for your journey to the festival. Alternatives to driving include cycling, using public transport, taking advantage of Park & Bike facilities or booking your spot on the Event Shuttle.

For those still planning to arrive by car, we recommend parking in Leuven (P Vaartkom, P Philipssite) or Aarschot (P station). Free shuttle buses to Werchter operate from both Leuven and Aarschot stations, both within walking distance of the parking areas.

We've provided plenty of carefree and comfortable car alternatives. Avoid any traffic jams to Werchter and choose one of these options. 
 
⚠️ Are you coming by car? Buy your parking ticket in advance from Ticketmaster and guarantee your place in one of the car parks around the Festivalpark. Without a parking ticket, you won't be able to get near the festival grounds with your car or motorcycle. Please prepare your visit to the Festivalpark thoroughly. 

At the bars and food stands, you'll find a delightful array of options. From beer and soft drinks to cocktails and non-alcoholic drinks, there's something for everyone. Whether you're craving snacks, healthy food, or vegetarian and gluten-free options, we've got you covered. You can pay cashless at the drink and food stands using Coins. Every food stand has its own allergies chart. Free drinking water is always available in the Festivalpark. There are drinking water taps at all sanitary facilities. 

In the Festivalpark we pay for food and drinks with Coins. You will be given an (unloaded) payment card at the entrance. You can load this with Coins which you can use to pay in the Festivalpark. You can load Coins onto your card at the top-up booths or by scanning a QR-code with a smartphone. Each Coin costs 3.50 euros. Read more on Cashless and Coins on livenation.be/cashless.

Official merchandise from Bruce Springsteen and The E Street Band is available at the Festivalpark. At the merchandise stands, you can pay with your debit/credit card.

There is an information booth at the main entrance. On the day of the concert, our staff is also available via WhatsApp on +32 (0)474 94 42 19.

In collaboration with Inter, Live Nation puts in a great effort to make the concert accessible to the disabled. So we have paid a lot of attention to the accessibility of the concert site and its surroundings:

• There is an alternative, accessible and less crowded entrance for people with a disability. One person is allowed to accompany him/her through this entrance.
• Near the Main Stage, we provide a viewing platform for wheelchair users, people with crutches... with a grandstand view of the performing artists. Specific tickets are required for people using the platform near the Main Stage.
• Adapted toilets are situated in locations all over the concert site.
• Specific parking spaces are provided. To use the ADD parking, you'll need to purchase a parking ticket in advance. It's no longer possible to pay the amount in cash on the spot. Capacity is limited - please request your reserved parking space in advance through the form below. Inter will keep you posted on the next steps.
• If you wish to bring a folding chair because of your disability or another health issue, you'll also need a pass to bring this. Please ask Inter for this pass in advance.
• During the concert, you can always call on ADD staff for assistance, free of charge. This may include: toilet, moving and eating assistance, etc. Do not hesitate to talk to an ADD assistant, whenever you require assistance. You can find them on the concert site (at the viewing platforms).
• For people with hearing aids, we are once again setting up audio frequency induction loops. By switching your hearing aid to the “T” position, you will enjoy much better sound quality and much less ambient noise. Close to the wheelchair platform, we provide an audio frequency induction loop. For more information, turn to the licensed carers who are offering assistance at the wheelchair stage.
• Pets are not allowed in, except for assistance dogs (either or not in training) for people with a disability.

Please make your request for all necessary facilities before 14 June 2024, through this form.

Get in touch with Inter on brucespringsteen@inter.vlaanderen for additional questions.

In the Festivalpark, hundreds of vacuum toilets – with porcelain bowls – and urinals are available at the various sanitary facilities. The toilets are free to use.

If you want to lock your personal items away safely, you can use our lockers. The lockers are located just outside the main entrance.

Lockers can be reserved online via this page. More info here.

Yes, you can request a refund from Thursday 11 July 2024 at 11h00 until Thursday 25 July 2023 at 23h59. After this period has elapsed, no refunds will be processed. Refunds are issued within a month of request. An administrative fee of 1 Coin is charged for refunds. You must register in order to request a refund. (*) Only purchased Coins are refundable, please refer to the conditions of sale. 

Expect thorough safety checks before entering the Festivalpark. An overview of prohibited items can be found here.